You can place your order directly from our website. Once the cart is ready, you can proceed to check out where you can choose the option of paying online or cash on delivery.

Local order delivery can take between 2-7 working days, and International delivery can take between 10-15 working days once the order is confirmed. Shipping times maybe delayed during high volume periods such as Sales or holidays. If your order has not been delivered in the specified time, please contact our Customer Care.

Joyeria will not be responsible or accountable for any taxes, duties, tariffs assessed by the custom office. These charges are separate from your shipping charge, and you will be billed directly from them.

On dispatch, you will be provided with a tracking ID for your order through Email/SMS. You can log on to Courier Partner’s websites for local & international orders respectively, enter your tracking ID and track your order.

Our delivery agents make two attempts to deliver a parcel. Kindly ensure that the address, country and area code is accurate while placing the order. On the second Failed attempt. The item(s) will be returned to us.

Sometimes, highly popular items may temporarily run out of stock. As our orders are continuously updated, please keep checking our website regularly to remain abreast of updated stock content.

Yes you can send a gift directly to your loved ones by paying online and entering in their postal address and other details during checkout.

• Avoid moisture, water, sweat and perfume.
• Clean with dry tissue paper after use.
• Store in plastic bags.
• Avoid sunlight explosure.